Aapla Nagarsevak

Terms

TERMS & CONDITIONS – Aapla Nagarsevak

1. Introduction

Welcome to Aapla Nagarsevak (“we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website https://aaplanagarsevaks.shop/, digital marketing services, WhatsApp Business API, RCS messaging services, and related tools (collectively referred to as the “Services”).

By accessing or using our Services, you (“you”, “user”, or “client”) agree to be bound by these Terms. If you do not agree, you must not use our Services.

These Terms constitute a legally binding agreement between you and Aapla Nagarsevak, a sole proprietorship registered and operating in India, with its principal place of business at Shop No.10, Maratha CHS, Currey Rd, Bridge Lower Parel, S. B. Pawar Marg, Mumbai, Maharashtra – 400013.

2. Definitions

  • “Client” or “User” means any individual, business, or organization using our Services.
  • “Services” refers to all digital marketing, WhatsApp Official API integration, RCS messaging, communication automation, and related services provided by Aapla Nagarsevak.
  • “Platform” means our website and digital systems accessible via https://aaplanagarsevaks.shop/.
  • “Meta” refers to Meta Platforms, Inc. and its subsidiaries, including WhatsApp LLC.
  • “RCS” means Rich Communication Services provided through telecom operators and supported APIs.
  • “Data” refers to any information provided by users or collected by Aapla Nagarsevak to deliver Services.

3. Acceptance of Terms

By creating an account, accessing, or using our Services, you confirm that you have read, understood, and agreed to these Terms and our Privacy Policy.

If you are using the Services on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.

4. Description of Services

Aapla Nagarsevak is a digital marketing agency offering:

  • WhatsApp Business API integration and management.
  • RCS business messaging solutions.
  • Social media and digital campaign management.
  • Communication automation and analytics.
  • Marketing consultation and technical support.

We act as a service provider and facilitator between you and third-party platforms such as Meta (WhatsApp) and telecom operators for RCS.

5. Eligibility

You must:

  • Be at least 18 years old and capable of forming a legally binding contract under the Indian Contract Act, 1872.
  • Use our Services for legitimate business purposes only.
  • Comply with all applicable local, state, and national laws.

We reserve the right to refuse service or terminate accounts where eligibility requirements are not met.

6. Account Registration

To use certain features, you may be required to register an account by providing accurate, current, and complete information. You are responsible for maintaining confidentiality of your login credentials and for all activities conducted under your account.

You agree to promptly update your information if it changes and to notify us immediately of unauthorized access.

7. User Responsibilities

You agree not to use our Services for:

  • Sending spam, fraudulent, or misleading messages.
  • Distributing illegal, obscene, or defamatory content.
  • Violating WhatsApp or RCS messaging policies.
  • Harvesting user data without consent.
  • Infringing upon intellectual property rights.

You acknowledge that message content shared through WhatsApp Official API or RCS must comply with Meta Business Policy, Indian IT Act, 2000, and Telecom Regulatory Authority of India (TRAI) guidelines.

8. Payment & Billing Terms

Our pricing and payment terms are communicated at the time of subscription or service engagement.

  • Payments must be made in INR via approved payment gateways or bank transfer.
  • All fees are exclusive of applicable taxes, unless stated otherwise.
  • Payments once made are non-refundable unless otherwise specified in writing.

Failure to make timely payments may result in suspension or termination of Services.

9. Subscription Renewal & Termination

  • Subscriptions may renew automatically unless canceled prior to the renewal date.
  • You may terminate the Service at any time by written notice to technoprimesolutions1@gmail.com.
  • We may suspend or terminate access for violation of these Terms, non-payment, or illegal activity.
  • Upon termination, all licenses granted will cease immediately.

10. Use of WhatsApp Official API & RCS

By using WhatsApp or RCS Services through Aapla Nagarsevak:

  • You agree to comply with Meta’s WhatsApp Business Policy, WhatsApp Commerce Policy, and RCS Business Messaging Policies.
  • You authorize Aapla Nagarsevak to integrate your business account with WhatsApp Business API and RCS partners.
  • You acknowledge that Meta and telecom operators may review message templates, sender names, and campaign data for compliance.
  • We are not responsible for delivery failures caused by Meta or telecom operator restrictions.

11. Message Delivery & Compliance Policy

Aapla Nagarsevak acts as a facilitator and is not responsible for message delays, delivery errors, or blocking by Meta or telecom networks.

All campaigns must comply with:

  • WhatsApp and RCS anti-spam guidelines.
  • Data privacy and consent requirements.
  • TRAI and DoT (Department of Telecommunications) messaging standards.

Failure to comply may result in suspension of your messaging privileges.

12. Intellectual Property Rights

All content, logos, software, and trademarks displayed on our Platform are owned by or licensed to Aapla Nagarsevak.

You are granted a limited, non-exclusive, non-transferable right to use our Services for your internal business purposes.

You must not reproduce, distribute, modify, or create derivative works without prior written permission.

13. Confidentiality

Both parties agree to maintain confidentiality of proprietary information, including but not limited to business data, message templates, and client lists.

Confidential information shall not be disclosed to third parties except as required by law or with prior written consent.

14. Disclaimer of Warranties

Our Services are provided on an “as is” and “as available” basis.

We make no warranties, express or implied, regarding:

  • Continuous availability or error-free performance.
  • Specific results from campaigns.
  • Accuracy of third-party integrations (Meta, Google, RCS).

15. Limitation of Liability

To the fullest extent permitted by law, Aapla Nagarsevak shall not be liable for:

  • Indirect, incidental, or consequential damages.
  • Loss of profits, data, or goodwill.
  • Service interruptions or third-party failures.

Our total liability shall not exceed the total amount paid by you for the Services during the preceding 3 months.

16. Indemnification

You agree to indemnify and hold harmless Aapla Nagarsevak, its proprietors, and employees from any claims, damages, or expenses arising out of:

  • Your misuse of the Services.
  • Violation of these Terms.
  • Breach of Meta or RCS policies.

17. Governing Law (India)

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

18. Changes to Terms

Aapla Nagarsevak reserves the right to modify or update these Terms at any time.

Changes will be effective immediately upon posting on our website. Continued use of the Services after such updates constitutes your acceptance of the revised Terms.

19. Contact Information

For any questions or legal concerns, please contact us at:

Aapla Nagarsevak
Shop No.10, Maratha CHS, Currey Rd, Bridge Lower Parel, S. B. Pawar Marg, Mumbai, Maharashtra – 400013
📧 technoprimesolutions1@gmail.com
📞 +91 84216 82906